We aim to ensure that your order is delivered promptly, securely, and with care. Please review the details below regarding processing times, delivery methods, and associated costs.

Order Processing

Orders are processed Monday through Friday, from 8:30 AM to 12:00 PM EST.

• Orders placed after 12:00 PM or on weekends or holidays will be processed on the next business day.
• You will receive an order confirmation email upon checkout and a second email with tracking information once your package ships.

Delivery Timeframes

We strive to ship all orders as quickly as possible. Estimated delivery times are as follows:

• Domestic Orders (within the U.S.): 2–4 business days
• Remote areas or islands may require additional time.
• International Orders: Typically 7–14 business days, depending on destination and carrier.
• Pre-orders: Products typically ship within 30 days. Should fulfillment require additional time, you will be notified via email.

Please note that delivery timelines are estimates and may be affected by customs clearance, weather, or carrier delays beyond our control.

Shipping Costs

• Free Standard Shipping on domestic orders over $150.
• Orders under $150 are charged a flat shipping fee of $9.95.
• International shipping rates are calculated at checkout based on destination, weight, and carrier policies. Duties, taxes, and import fees (if applicable) are the responsibility of the recipient.

Tracking

Once your order ships, you will receive a tracking link via email.

Please ensure that all shipping information is accurate at the time of checkout. We are not responsible for delays or losses due to incorrect or incomplete addresses.

Returns & Exchanges

We want you to love your purchase. If you’re not completely satisfied, we’re happy to help. Returns and exchanges are accepted within 14 days of delivery. Eligible returns receive store credit or an exchange. Refunds to the original method of payment are not offered.

Return Eligibility

Items must be:

• • unused
  • unopened
  • in their original packaging
  • in the same condition in which they were received

The following items are not eligible for return:

• • Sale items
  • Final sale merchandise
  • Specialty items identified on the product page

Return Process

To initiate a return, please email orders@takemetocapri.com. Once your return is received and inspected, we’ll notify you by email. Approved returns will receive store credit via email. Customers are responsible for return shipping costs. Original shipping charges are non-refundable.

Wholesale Orders

Wholesale orders may be subject to separate shipping, payment, and return terms as outlined in your wholesale agreement. If you have any questions, please contact us at orders@takemetocapri.com.